Customer Relation Marketing - Hyundai Birmingham West Careers
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  • Customer Relation Marketing - Hyundai Birmingham West
    Hyundai Birmingham West

    0121 434 6400

    68 Hagley Road West, , Birmingham
    West Midlands
    B67 5EZ

  • Customer Relation Marketing - Hyundai Birmingham West

    Date Added:
    06 April 2022 

    Location:
    Hyundai Birmingham West 

    Salary:
     

    Closing Date:
    30 April 2022 

    Contract Type:
    Full-time 

    Job Reference:
     

    JOB DESCRIPTION

    A unique opportunity has arisen within a local family-run car dealership, Hyundai Birmingham West, Smethwick, Birmingham.

    The role responsibilities will include responding to and qualifying sales and service leads generated from the companies DMS system

    • To contact service and sales customers on a regular basis with the aim to improve retention.
    • To contact service customers after work has been completed to ensure they are completely satisfied with their experience received at the dealership.
    • To assist in the sale of service plans and any other ‘upsell work’ as required by the Service Manager
    • To log all telephone calls utilizing CRM follow-up on the DMS.
    • To help control the company sales and service database.
    • To ensure that all company correspondence is printed and presented to high standards.
    • Comply with General Data Protection Regulations specifically with regards to the disclosure, storage, deletion and privacy of personal information for both staff and customers.

    Benefits:

    • Company pension
    • Employee discount

    Schedule:

    • Monday to Friday

    Please email CV to the Service Manager, matt.bishton@hyundaibirmingham.co.uk

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