Aftersales Manager Careers
Navigation Icon
  • Aftersales Manager
    Ludlow Motors

    01584 876 444

    Bromfield Road, Ludlow
    Shropshire
    SY8 1EN

  • Aftersales Manager

    Date Added:
    10 October 2023 

    Location:
    Ludlow Motors 

    Salary:
    £35,000 - £45,000 

    Closing Date:
    23 October 2023 

    Contract Type:
    Full-time 

    Job Reference:
    LUD Aft Manager 

    JOB DESCRIPTION

    A unique opportunity has arisen in a family-run business at Ludlow Motors, Vauxhall & Suzuki main dealers, for an experienced and professional Aftersales Manager.

    Previous experience in the motor-industry is essential, as is a positive outlook and an excellent work ethic.

    - Overseeing the Service Advisors, Technicians and Support Staff within the service department

    - Effectively market and oversee sales.

    - Assisting the Workshop Controller & Service Advisors as and when required

    - Recruitment of members of the teams

    - Efficiently dealing with any customer issues and complaints

    - Regularly review processes for improvement

    - Monitoring and working to monthly, quarterly and annual targets

    - Ensuring the Dealerships high level of customer satisfaction is continued and monitored

    Experience Required

    - To be considered for this role, you will be in a similar role in a main dealer franchise and have experience managing, or be an experienced service receptionist/manager looking to take the next step

    - Knowledge and experience of the retail motor industry is essential, together with proven track record of achieving results both financially and in customer experience

    • You will be effective in man-managing, supporting and motivating colleagues and have the drive and determination to maintain policies that constantly improve customer satisfaction and the dealership’s reputation.

    Supplemental pay types:

    • Bonus scheme

    Experience:

    • Management: 2 years (preferred)
    • Vehicle Service Advisor: 3 years (preferred)
    • Vehicle Service Management: 2 years (preferred)

    Licence/Certification:

    • Full UK Driving Licence (required)

    Benefits:
    · Starting with 22days holiday plus bank holidays
    · NEST Pension Scheme
    · Staff discount
  • Find your Car:

  • Receive our latest news and offers:
    Don’t worry we won’t bombard you with emails and you can refine your preferences at any time.

  • SUBSCRIBE

Contact Us: Dudley Road, Halesowen, West Midlands B63 3NH, Tel: 0121 503 0001

  • Worcester Carsales Ltd is acting as a credit broker and not a lender. We can introduce you to a limited number of finance providers and may receive commission from them for the introduction.

    Worcester Carsales Limited, T Wall Garages, High Street, Pensnett, Kingswinford DY6 8XB Company Reg 595935.

    We are also regulated by the Financial Conduct Authority (FCA) Registered number 303948.